Comments on: A Tutorial on How to Use Paypal MultiOrder Shipping Efficiently to Save Time and Money on Postage

By: Steve

Steve — Tue, 24 Aug 2010 01:07:29 +0000

Is there any way to change the layout of the shipping label? I use a PB LPS-1 printer and it uses a very thin, continuous label feed. I would like to move the delivery confirmation barcode to the far left or right of the label instead of having it in the center.

By: David

David — Mon, 31 May 2010 18:40:53 +0000

I am going to be importing orders into paypal mutli-order shipping (MOS) via a third party system using CSV import.

Does anyone know which columns need to be in the csv import file in order for it to work with paypal multi-order shipping. Is there a template available somewhere?

Thanks!

David

By: Matthew Wilson

Matthew Wilson — Tue, 16 Mar 2010 03:10:38 +0000

Hey, very nice tutorial.

I come across it looking for how to add email addresses to orders when creating new orders from scratch. I hope I did not miss it in you info here on this page if so please forgive.

Thanks so much,
Matthew Wilson

By: Brett

Brett — Sun, 28 Jun 2009 02:20:05 +0000

In follow-up to my previous comments, I should just note that the problem is specific to MultiOrder shipping and does not affect standard PayPal shipping. In the latter case, packing slips display correctly with all relevant information regarding the order. Rather, this information is simply not being passed to the MultiOrder tool when orders are imported. If you look closely during an import, you can see the Item # field has a status-type message that then reverts to “n/a”, indicating that the software is trying to grab the information but for some reason is failing. Phone calls to PayPal tech support lead me to believe that this is a Java-related issue and that the solution is to uninstall and reinstall (update) Java on the system in use. However this solution hasn’t worked for me, and the general sense is that PayPal doesn’t really have a solution to a known and long ongoing issue.

By: Brett

Brett — Sun, 28 Jun 2009 02:12:00 +0000

Nice tutorial, however it would have been great to see EXACTLY how you print a packing slip using MultiOrder shipping, so we can see how you address the common problem of the Item #, Description, and Quantity fields defaulting to “n/a” (note that “n/a” also appears in the main list, where the “item #” field is shown – see in your screen captures above).

Many users are having this problem, and PayPal has yet to provide a solution after several years now. It’s a problem because without this information displaying in MultiOrder – without knowing the items and quantities and therefore weights and values – it’s impossible to know what shipping details to enter (or which shipping presets to select) in order to print a label. Likewise, the detail-less packing slip is of little use to the customer for purposes of validating that the items receive match what was originally ordered.

The only obvious solution is to go back to the PayPal account overview page and print the packing slips separately, one at a time. This largely defeats the purpose of using MultiOrder in the first place, which is to save time over the old, slow method of shipping orders.

Any information you might be able to provide, any solutions to this problem, would round out your otherwise very thorough discussion nicely.